Best Walk-In Tubs of 2024

We compared 14 companies and chose the top walk-in bathtubs

    • Best overall
      Kohler Walk-In Bath
      4.8(980)
    • Affordability
      Safe Step Walk-in Tubs
      4.2(2,747)
    • Hydrotherapy
      American Standard Walk-in Baths
      4.6(2,220)

    Find a Walk-in Tub partner near you.

      Author pictureAuthor pictureAuthor picture
      Author picture
      Written by
      Author picture
      Edited by
      Author picture
      Reviewed by
      14
      Companies considered
      6
      Companies selected
      1k+
      Reviews analyzed
      29
      Features compared

      Walk-in tubs help those with mobility issues bathe safely, which is one of the keys to living independently — especially when aging in place. According to an analysis of consumer ratings on our site, walk-in tub companies earned an average satisfaction rating of 4.5 stars over a recent three-year period, with 93% of walk-in tub customers reporting happiness or satisfaction. Ease of use and installation quality appear to be top drivers of higher ratings.

      Our research team compared 14 popular walk-in tub companies and chose our top six based on customer satisfaction in eight categories. We also considered step-in height, discounts and availability of luxury features. Read our full methodology for details on how we selected our top picks. Our picks may be Authorized Partners that compensate us — this does not affect our recommendations or evaluations but may impact the order in which companies appear.

      Our editor’s top picks

      Why trust ConsumerAffairs?
      • Our recommendations are based on what reviewers say.
      • 4,426,419 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.

      Compare our top 6 walk-in tub companies

      Customize

      Choose what information you want to see across each brand. At least one option must be selected.

      Need help making a decision?

      Find a Walk-in Tub partner near you.

      More details on our top walk-in tub companies

      Walk-in tubs are made for accessibility, comfort and convenience. All of our top picks have ADA-compliant seats, accessible digital controls and hand-held showerheads to make bathing as easy and pleasant as possible for the user.

      But each brand differs in terms of design, add-ons and therapy options. If you want bidet jets, for instance, check out Safe Step or Boca. If you want a calming background design, Kohler is your best bet. American Standard’s whole-body hydrotherapy system features 44 total jets to soothe your tired muscles, Hydro Dimensions has a plethora of customization options, and Independent Home’s models let you adjust the temperature of your heated seat.

      Our top pick overall
      Step-in height
      3 inches
      Financing
      Yes
      Customizations
      Door placement; tub color; background color; shelf, tray and grab bar add-ons
      kohler walk-in tub

      Kohler has six walk-in tub models, including bariatric, wheelchair-accessible and hybrid tub-shower units. The brand is known for its luxury tub and background options — you can choose from a biscuit or white tub, and wall surrounds come in “Adriatic Oasis,” “Classical Decadence,” “Modern Minimalism” or “Coastal Classic” designs.

      We love that you can find lots of walk-in tub estimates on the Kohler website (though your costs depend on the model, installation, add-ons, etc.). You can finance a Kohler walk-in bathtub with no payments for 18 months through GreenSky. As of publishing, the brand is offering $1,500 discounts to new customers.

      • 17 air and 10 hydrojets
      • Grab bar and indented handrails
      • Inward-swinging door
      • 3 seat temperature settings
      • Aromatherapy and chromotherapy
      • 50-gallon capacity
      • 17 ¼-inch wide door
      • Shower package available
      • Luxury design options

      Kohler Co. covers any walk-in tub defects or workmanship issues. The company’s lifetime limited warranty is one year for all other walk-in tub components (door seal, hydrotherapy systems, faucet and hand-held showerhead).

      According to reviews on our site from recent years, bathers who use Kohler’s walk-in tubs are most pleased with how easy the tubs are to operate, the quick drain and fill time and the product warranty.

      “I love the Kohler bathtub. It's easy for me to get in and out of. I like every part of it,” Nancy of Texas told us. Even though she hasn’t been using the jets due to diabetes-related leg issues, “just getting in a tub makes me happy. It makes my arthritis feel good.” She said her daughter also loves the tub.

      “The bath meets all of my mother-in-law's needs. We appreciate that. She now has an opportunity for independence when taking a bath and appreciates the added features for a calming experience.”

      Kohler is best for those who want their walk-in tub to have a look of luxury — if you’re looking for a basic model with no flair, you might want to consider another option.

      According to review analysis from a recent three-year period, when it comes to billing issues, Kohler ranks a bit lower (3.8 stars) than walk-in tub brands overall (4.2 stars) on our site. One reviewer, Tracee from Kansas, said the company was “not forthcoming” regarding billing details. “When searching Kohler’s website today found those details in the fine print at the bottom of the page, ONLY IF I expanded the ‘Read More’ for when the offer expired – WHY HIDE IT,” they asked.

      Basically, their first payment went through much later than expected, which caused surprise when the money was withdrawn: “They ordered the tub, they installed the tub, they sent a comment card, which to us, indicated the transaction was complete and we had already made our first finance payment and THEN they charged the deposit – again WITH NO COMMUNICATION.” Make sure you clarify the billing process before you agree to a sale.

      Our pick for affordability
      Step-in height
      4 inches
      Financing
      Undisclosed
      Customizations
      Door placement; wall surround and faucet colors
      safe step walk-in tub

      Safe Step offers three walk-in models for seniors and individuals with limited mobility: a tub, a shower and a hybrid shower-tub. Its tubs are all-inclusive for luxury and comfort, with built-in therapy features, anti-slip flooring, heated seats and backrests and hand-held shower wands. 

      The price of your walk-in tub from Safe Step depends on tub size, add-ons and installation requirements. If you find a cheaper tub that’s equivalent in quality, materials, features, workmanship and other factors, however, Safe Step will refund the difference plus $100 within 30 days of your sale agreement.

      • 16 air jets and 10 hydrojets
      • 2 grab bars
      • Self-cleaning system
      • $750 rebate (up to $1,500 for two users) for those with qualifying health issues
      • 7 to 8 minutes to heat seat and backrest
      • Bidet jets
      • SpaSound Bluetooth music capability
      • Inward-swinging door
      • Aromatherapy and chromotherapy

      Safe Step provides a lifetime warranty on the tub (including any manufacturing defects), door seal, faucets, water pumps, heaters, blowers, parts and labor. There’s also a two-year warranty on caulking.

      Safe Step reviewers on our site frequently mention loving the various standard and add-on features that come with their tubs, including the bidet jets. “Safe Step was the best quality brand. They had come with excellent reviews. I did a lot of background research, and it was the way to go,” James in New Mexico said. “I can't say enough good about it. ... I like the bubble features, the back heater, and the rear end heater.”

      “I feel a lot better with my walk-in tub,” Laverne from Georgia said. “I like the lights and the microbubble feature is really helpful. My husband had some distortions with the rash stuff and it's really helped him. …There's the bidet too, which I never had a bidet before. These things make you feel luxurious. We prepared for our water bill to be really high but it has not gone up significantly.”

      She also likes SpaSound, which lets you listen to music through Bluetooth while you bathe. “I can choose my music before I get into the bathtub. You just turn on your music, you sit down, and you're heated. When you hit your water feature, you get a back massage with the water. You can do your feet and your back or just your feet or your back,” Laverne explained. “I would suggest Safe Step from the standpoint of economy. It's a great upgrade to your home and it adds value.”

      James of New Mexico, who was very happy with his Safe Step tub overall, said, “One thing I am gonna have to do is get one of those quick return hot water heater things and install that instead of the regular hot water heater because my standard hot water heater will not fill the tub all the way.”

      With any walk-in tub, a water heater upgrade may be necessary — but your rep or installer should address this upfront. We’ve received a few reports of the company’s reps assuring customers their existing heater was adequate, only for the buyer to realize later they’ll have to upgrade after the installation.

      Our pick for hydrotherapy
      Step-in height
      3 inches
      Financing
      Yes
      Customizations
      Door placement; acrylic or gelcoat finish
      american standard walk-in tub

      American Standard offers five walk-in tub styles, including two wheelchair-accessible models. The tubs drain and fill within two minutes, which means you won’t have to wait long in a cold, empty tub before or after your bath. Depending on your mobility needs, you can have your door open inward or outward. 

      You can also finance your American Standard walk-in tub with no interest or payments for 12 months (as long as your tub costs $10,000-plus total).

      • 44 air and water jets
      • In-line water heater
      • 45- to 80-gallon capacity
      • Door widths from 16 to 17 3/4 inches
      • Grab bar
      • Self-cleaning system
      • Fill and drain in under two minutes
      • Inward- and outward-swinging door options
      • Aromatherapy and chromotherapy

      American Standard provides a lifetime warranty on walk-in tub door seals. Its acrylic tubs come with a 15-year warranty on the tub shell and a 10-year warranty on other components.

      The glossy gelcoat models have a 10-year warranty on the tub shell and a 5-year warranty on other parts.

      American Standard reviewers on our site seem to appreciate the knowledge and professionalism of the installers as well as the overall workmanship of the tubs. “The installers were fantastic,” Judi of Michigan said. “They walked us through everything. They knew what they were doing and were very cautious not to damage anything else.”

      Judi said she loves the tub and “being able to go in, sit in it and play with the buttons. We are very impressed. I would do it again in a heartbeat.”

      David of North Carolina was impressed with everything from the talk with the reps to the installation process and the final product — “There were just no issues,” he said. “The American Standard rep was very informative, helpful and friendly. He answered all the questions I had. It's perfect. It's everything that I hope for. It works and it's very easy to use. It's a no-brainer. All the way around, it was very impressive.”

      A few reviewers on our site mention issues with the mechanics of the tub, and some feel the basin is deeper than it needs to be. As Sally from South Carolina put it, the “area around the legs is too big … It takes a long time to get it to where I'm feeling the water where I sit. It's too much.”

      Sally said she couldn't close the door by herself: “I didn't have the strength to do it. When the company is selling these mostly to seniors or people with disabilities, if they're not able to open and close that door by themselves, then that means they have to have someone help them. It almost defeats the purpose of the walk-in tub that they're supposed to be able to get in and out without a problem.” Overall, though, Sally would recommend American Standard, she said.

      Our pick for quick fill/drain

      Independent Home

      Step-in height
      4.5 inches
      Financing
      Yes
      Customizations
      Number of jets

      Independent Home’s walk-in tubs come standard with safety features like anti-slip floors, angled grab bars, handrails and 17-inch ADA-compliant seats. All tubs are installed by in-house licensed installers with at least five years of experience, and the company claims it can install a tub for you with just two weeks’ lead time. Its walk-in tubs also feature a self-purging cleaning system and a rain-style showerhead.

      Independent Home partners with multiple providers to find a financing option that fits your needs. As of publishing, you can get $1,500 off the total of your walk-in tub with an online certificate.

      • Anti-slip floors
      • Two angled grab bar and handrails
      • Ergonomic lever faucet
      • Self-cleaning system
      • Microbubble therapy
      • Aromatherapy and chromotherapy
      • Heated seat and back
      • Rain showerhead
      • Extendable shower wand

      Independent Home’s lifetime warranty covers the door seal, metal frame, fiberglass spa shell, gelcoat finish, faucets, motors, pumps, control panels and workmanship.

      Reviewers on our site tend to praise Independent Home for its careful installation crews and high-quality tubs — like Diane from Louisiana, who “could not be happier” with her unit from Independent Home. “I’ve had my spa tub about a month & look forward to using it every day. ... The guys were very professional, personable & took great care in protecting my wood floors.” And the installation took only “one long day,” which Diane said “amazed” her.

      “Actually there is nothing about my spa tub that I don’t like & I would highly recommend it to anyone,” Diane said. “The tub has 8 water jets & 30 three speed air jets, chromatherapy & aromatherapy. All the controls are easily accessible & easy to operate. I love the quiet motor & the self cleaning system. The controlled water temperature allows me to be able to enjoy staying in the tub for an extended period of time without the water getting cold.”

      Robin of Tennessee was sold on Independent Home’s walk-in tubs when she saw her neighbor’s shower-tub combo: “I could tell it was good quality, and the price they had paid for it was a good price. … It has all the features I was looking for.”

      Robin appreciated that the company’s reps didn’t use high-pressure sales tactics and did “a good job of explaining everything.” And when the installation crew showed, they were on time and were “very courteous and careful.” She said the tub is “very high quality. I’ve not run into anything in the design or controls that are not user-friendly.”

      Though Independent Home offers a “full lifetime warranty,” it’s unclear exactly what the company means by “lifetime.” And keep in mind that because there are so many customization options (e.g., number of jets), total price can vary considerably.

      Reviewers are generally happy with Independent Home, but some mention communication issues and delays. Maureen from New York said her installers couldn’t hook up the jets when they came to install, and then had trouble getting ahold of the crew lead for an updated timeline.

      “If he had just communicated to me that he was waiting on an electrician, it would have been better. But there was radio silence for quite a while and that was frustrating.” Still, Maureen reported being happy with the final product.

      Our pick for additional features

      Hydro Dimensions

      Step-in height
      5 inches
      Financing
      Undisclosed
      Customizations
      Door placement; faucet/fixture colors; jet placement

      Hydro Dimensions has 16 models to choose from, including two wide-door tubs, a lie-down tub, a plus-size tub and a tub with a super-deep basin. No matter which series or size you choose, you have the option of adding hydrojet, air jet and microbubble therapy systems.

      You can also upgrade your Hydro Dimensions tub with a heated backrest, UV or ozone sanitation, a high-speed drain, aromatherapy, chromotherapy and custom jet placement.

      • 20 air jets and 6 hydro jets
      • Grab bar
      • 4- to 6-minute fill; 85-second drain
      • Self-cleaning system
      • Inward- and outward-swinging door options
      • Aromatherapy and chromotherapy
      • LED lights
      • Heated seats
      • Gelcoat finish

      The bathtub’s shell, door seal, motors, electronic controls, frame, finish, faucet, overflow system and supporting equipment come with a lifetime warranty.

      Reviewers on our site often say Hydro Dimensions representatives are informative and helpful. They also mention quick installations by pro installers.

      “Hydro Dimensions was a very good company to deal with,” Pat from Nova Scotia said. “They sent a person here to sit down with us and go over everything. We then put a down payment, and they weren't supposed to come till the first week of July, but they were here a week and a half earlier. The men they had working were excellent, and everything was cleaned up afterwards each day that they were here. We can't say enough. The tub is great too.”

      Hydro Dimensions users also love the tub quality and the suite of features, and they often report improvements in health and various physical conditions after regular use.

      Ronald of Alabama told us he opted for Hydro Dimensions for the aromatherapy and LED lights. “I like the whirlpool the best. But the bubbles seem to help my skin and legs,” he reported. “I bought it for me but my wife's in trouble with vein issues popping up in her legs. And since she's been using that tub, that's even got a lot better,” he said.

      Danny of Washington appreciates the quick-drain process: “The drain time is excellent. I could watch the water go down. That's important, because we couldn't get out of it until we get the water out.”

      Hydro Dimensions’ tubs are only available with a gelcoat finish. If you’re particular about your materials and prefer acrylic for its durability, this brand might not be for you.

      We’ve received mixed feedback on our site regarding the time it takes to fill a Hydro Dimensions tub, with some reviewers noting fill times significantly longer than expected. There are also some mentions of shipping delays.

      “I liked the walk-in tub from Hydro Dimensions,” Sharon of Indiana told us. “But it took a long time for it to get here. It was supposed to be here in four weeks and it took twice that long. The water goes out quickly, which is a plus, but the fill takes quite a while. So, you're sitting in there and you're cold in the tub you're filling.”

      Our pick for super-low step-in

      Boca Walk-in Tubs

      Step-in height
      2 inches
      Financing
      Yes
      Customizations
      Door placement; tub/faucet colors; rainfall showerhead; bidet

      For many with mobility issues, a low step threshold is crucial to bathing safely — and Boca has the lowest step-in height of any of our picks. It also stands out in the industry for offering online quotes (though getting an in-person quote still might be more reliable). The company offers seven walk-in tub sizes/orientations: standard, petite narrow, petite short, deep, wide, wide/deep and two-person.

      Boca offers five-, eight-, 10- or 12-year financing opportunities for walk-in tubs. You could also qualify for a 12-month “same as cash” option with no interest or monthly payments for the one-year period.

      • Gelcoat finish
      • 18 air jets and 10 hydrojets
      • 40- to 80-gallon capacity
      • Door widths of 16.375 to 22 inches
      • Drains at 18 gallons per minute
      • One grab bar
      • Inward-swinging door
      • Super-low 32-inch step threshold
      • Bidet jets

      Boca’s limited lifetime warranty covers the following: manufacturing defects, tub shell, tub door and seal, faucet, drain, controls, pumps, blowers and heaters.

      From November 2020 to November 2023, the average rating among Boca reviewers on our site who mentioned product warranty, service with billing and/or ease of use was 5 out of 5 stars.

      Because the tubs have the lowest step threshold of any of our picks, it didn’t surprise us that reviewers found Boca’s tubs easy to use. Crystal of Illinois said about hers, “It's about an inch to step in my tub, which I love. That's great for my mom.” Crystal’s family loves the tub too — “My sister said, ‘We're gonna need to schedule who's turn is it to get in the tub.’"

      Reviewers also love Boca’s features and the look of the tubs. “My husband likes the dual jets,” Nelda in Georgia, whose husband can’t get in or out of a traditional tub, told us. “I was against it because I thought it would be ugly and make our house look old, but it made the bathroom look very pretty.”

      Several reviewers also say they’d recommend Boca to others — like Robert in Florida, who shares a walk-in tub with his wife. “We're using it as often as we can. It's our weekend getaway. I like the jets, and I love the Boca bubbles. ... I'd tell my friends if they're looking into a walk-in bathtub, they need to go with Boca.”

      Occasionally, a reviewer on our site mentions pressure from sales reps. This didn’t bother M. of Washington, though: “The rep was pushy, but he was a salesman. We liked him. The installer was a great guy. He did well.” Overall, M. said they were “very happy with the walk-in tub.”

      Ronda of Idaho loves her Boca walk-in tub but has one complaint: “There's only one downfall to the tub and it's the amount of time it takes to fill. We're looking [to] see if we can install something in our home that would increase the water flow because it takes probably about 20 minutes to fill the tub.”

      Read walk-in tub reviews

      Sort
      • Featured
      • Best Rated
      • Most Reviewed
      • Highest Rated

      Find a Walk-in Tub partner near you.

        Walk-in tubs buyer’s guide

        Most basic walk-in tub models come with safety features like handrails and low step-in heights, but more expensive models include massage jets, shower wands, heated backs or seats and other therapy features. So which is the right walk-in tub for you?

        In this guide, learn how walk-in tubs work, what they cost and how to choose the best walk-in tub model for your particular needs.

        Key insights

        • Walk-tubs can be very pricey, but you can get a basic model for around $2,000 to $5,000, not counting installation costs.
        • Acrylic tubs are popular for their durability, but they tend to be a bit more expensive than their fiberglass counterparts.
        • Although Medicare and Medicaid don’t cover walk-in tubs as of publishing, there is funding available through VA programs, home modification grants and state-run aid.
        • Look for a walk-in tub company with a generous warranty, a history of happy customers and the style of tub — lay-down, two-person, bariatric, etc. — that suits your home best.

        How walk-in tubs work

        Walk-in tubs have a seat and a door so you can step in without climbing over the side. They come equipped with grab bars and handrails to provide support, accessibility and comfort for the bather.

        With a walk-in tub, you simply:

        1. Open the door.
        2. Step in and sit down.
        3. Shut the door.
        4. Fill the tub and bathe.
        5. Empty the tub when you’re finished.
        6. Exit the tub once it’s empty.

        Although models vary, most walk-in tubs offer the same basic amenities, and they generally work the same way. Almost all come equipped with an outward- or inward-swinging door, a low step-in threshold, a molded ergonomic seat and basic safety features, including nonslip surfaces and grab bars, that make it easier to get in and out.

        Most walk-in tub manufacturers also offer optional therapeutic features, like air jets, hydrojets, aromatherapy and chromotherapy.

        » LEARN MORE: How walk-in tubs work

        Types of walk-in tubs

        The right type of walk-in tub for you depends mostly on how much space you have, your size, your mobility needs and the level of luxury you’re looking for.

        • Soaker tub: This is the most basic walk-in tub available. Like most walk-in tubs, these come with an outward- or inward-swinging door, a low step threshold and a molded seat. They have a deeper soaking tub than a standard bathtub and typically feature at least one grab bar. Soaker tubs are ideal for someone who wants the safety benefits of a walk-in tub but isn't interested in the therapeutic features that come with a luxury model.
        • Lay-down tub: A lay-down walk-in tub is considerably wider than a soaker tub, but it typically doesn’t come with a molded seat or bench. Instead, it’s designed like a regular tub that you can lie down in, but it still features a low step-in height and watertight door. This is a good option for users who have relatively good mobility and want to fully recline for a more relaxed experience.
        • Bariatric tub: Bariatric tubs are ideal for bathers who weigh over 300 pounds and need more space for a comfortable and accessible bathing experience.
        • Wheelchair-accessible tub: A wheelchair-accessible tub has additional features that make it ADA-compliant. These typically include a wider, L-shaped door and slide-in seating.
        • Combination walk-in shower-tub: For users who want the option of both a traditional shower and a soaking tub, a combo walk-in shower-tub fits the bill. These combination units feature a standard walk-in soaker tub outfitted with a grab bar, showerhead and bath screen. They often have optional therapeutic features.
        • Two-person tub: These tubs, also called “companion” tubs, are slightly larger than standard walk-in tub models. They’re meant to provide enough room for two users with limited mobility.

        What about walk-in showers?

        Walk-in showers are a popular alternative to tubs for those living in smaller homes. Walk-in showers typically cost less than walk-in tubs (though they both require professional installation), and they usually have options for either standing or sitting.

        » COMPARE: Walk-in showers vs. walk-in tubs

        What to look for in a walk-in tub

        When you're shopping around, stick to reputable manufacturers with a history of quality products and excellent customer service. Read reviews, talk to friends or family members for recommendations and, if possible, visit showrooms to see and try out the models before you buy.

        Walk-in tubs also typically require professional installation, so it may be necessary to do some minor remodeling. Any time you remodel your home, take time to research your options and the companies you’ll be working with. Even if you’re still undecided about a walk-in tub, you can benefit from visiting a local showroom with questions for the representative.

        If you’re honest and upfront about your financial concerns and health needs, the company may be able to offer options you haven’t considered yet. Among other things, be sure to ask how the manufacturer guarantees its work, what warranties it offers and how installation works (Is it done in-house? What’s the timeline?).

        Paying more for a premium brand could be worth it if the warranty is significantly more comprehensive; companies that complete the work themselves might be more likely to back their work with a generous warranty.

        Also consider the materials used in the construction of your walk-in tub. These tubs are typically made of fiberglass or acrylic — acrylic tubs are generally more expensive, but they’re also more durable. Fiberglass tubs are typically topped with gelcoat.

        Safety features

        For most users, safety is the main draw of a walk-in tub. Almost all tubs come standard with nonslip surfaces and a low step-in height of anywhere from 2 to 7 inches — for comparison, a standard tub is 14 to 16 inches tall. (As we age, arthritis and other health conditions can make it trickier to step over that higher threshold, and balance may not be what it once was. This can potentially lead to serious falls, injuries or worse).

        If you’re concerned about balance issues or mobility, look for models with an ultralow threshold height of 2 to 3 inches. Also, be sure to ask what kind of handrails and grab bars come standard and what customizations are available. Adding extra grab bars typically doesn't increase the cost by much, and it can make a big difference in how steady you feel. You also want controls (jets, drain plug, etc.) and shelves for your toiletries that are easy to reach from a sitting position.

        • Low step threshold 
        • Handrails and grab bars
        • Nonslip surfaces
        • Hand-held shower wand
        • Easy-to-reach controls
        • Easily-accessible shelving

        Comfort features

        Walk-in tubs are also known for their comfort and therapeutic properties. Features like quick draining and filling, air jets, hydrotherapy, heated seats, aromatherapy and chromotherapy can enhance the spa-like experience of your tub.

        Though entry-level soaking tubs may not come with these features, you can usually add them on for an extra cost. Doctors may recommend these tubs if you have joint tension, sore muscles, poor circulation or arthritis.

        Air jets are one of the most popular additional therapeutic features — they can provide a full-body massage to relieve any muscle tension. Hydrojets perform a similar function but offer a stronger massage and adjustable pressure controls. Chromotherapy uses LED light to stimulate physical and psychological responses (e.g., green light for calm, yellow for energy).

        • Quick drain and fill
        • Self-cleaning
        • In-line water heater
        • Headrests
        • Massage jets (air or hydro)
        • Aromatherapy
        • Chromotherapy
        • Heated seats

        How do walk-in tub customers rate the experience?

        We analyzed three years of consumer ratings of walk-in tub companies on our site and calculated an overall satisfaction rating of 4.5 stars.

        Other key takeaways from our analysis of walk-in tub companies on ConsumerAffairs include:

        • About 93% of the walk-in tub customers in our analysis who left reviews were happy or satisfied with their experience, while only about 7% were upset.
        • Customers who give better reviews to their walk-in tub company are more likely to mention the product’s ease of use.
        • On the flip side, reviews that mention maintenance are associated with a lower satisfaction rating.
        • The price of a walk-in tub doesn’t seem to be a big consideration for consumers. Cost doesn't factor as heavily into customer satisfaction as other aspects, like customer service, product features and installation.
        • Our analysis showed that installation is important to walk-in tub customers. We found that reviewers talk about it more than other aspects, and 65% of the mentions of staff are positive.

        ADA-compliant walk-in tubs

        Though most walk-in tubs should comply with regulations set by the Americans with Disabilities Act, it’s important to double-check, especially if you deal with mobility issues.

        According to ADA accessibility standards, the tub’s seat must be at 17 to 19 inches tall and 15 inches deep. The grab bars must also meet certain standards in terms of size and spacing, and the space in front of the entrance to the tub must be at least 30 inches wide for clearance.

        Walk-in tub pros and cons

        If you’d prefer to age in place rather than move to a nursing home or similar facility, a walk-in tub is likely worth the price.

        Generally, as long as your bathroom is large enough, installation is possible — in some cases, though, it might cost as much as or more than the tub itself.

        Pros

        • Improves bathroom safety
        • Therapeutic features
        • Ideal for aging in place

        Cons

        • Pricey
        • May use a lot of water
        • Installation can be a big project

        If you’re still on the fence about whether a walk-in tub is right for you, check out more on the pros and cons of installing one, then evaluate your needs and budget.

        Walk-in tub costs

        Walk-in tubs are significant purchases, especially when you factor in installation costs. Knowing in advance how much a walk-in tub costs and understanding factors that affect the price is essential.

        You can expect to spend between $2,000 to $7,000 for a walk-in tub, though tubs with added hydrotherapy features can cost upward of $10,000. This can bring on some sticker shock, but when you factor these upfront expenses into the overall costs of aging in place, you’ll likely save money in the long run if the purchase means you can stay in your home longer.

        On the low end, you can get an entry-level soaker tub for around $2,000 to $5,000, though this price only includes the most basic installation needs.

        Will Medicare or Medicaid pay for a walk-in tub?

        While both Medicare and Medicaid pay for some durable medical equipment (equipment intended for everyday use — e.g., oxygen tanks, wheelchairs and hospital beds), neither currently covers walk-in tubs, even if your doctor recommends one for you.

        If you have Medicare Advantage, it's possible your plan may pay part or all of certain related home modifications, thanks to expanded rules from the Center for Medicare and Medicaid Services that allow for "non-medical" supplemental benefits. However, these very widely by plan and may require a physician referral or prior authorization.

        How can I save money on a walk-in tub?

        Walk-in tubs aren’t financially feasible for many homeowners — but there are financing options out there. For instance, you may be eligible for VA programs, home modification grants or funding through state-run aid agencies.

        Older adults can contact their local Area Agency on Aging, which distributes funds from the Older Americans Act. Some nonprofit organizations also help administer HUD grants under the Older Adult Homes Modification Program. The best way to find out if you can get assistance is to contact either your local Area Agency on Aging or your state's aging services department, who should have a list of programs by ZIP code or county.

        After you weigh all your options, if you still conclude that a walk-in tub is out of reach for you financially, consider less expensive safety alternatives, like shower chairs and benches, or bath lifts.

        Walk-in bathtub FAQ

        What is the average price of a walk-in tub?

        The average cost of a basic walk-in tub is around $5,000, but the style of tub and features you choose can dramatically increase the unit cost — you could end up paying $10,000 to $20,000.

        Adding on therapeutic elements like chromotherapy or hydrojets will increase the price and may require upgrading or replacing electrical or plumbing lines. Installation can also be pricey — it could require retrofitting your bathroom to accommodate the new tub or installing a higher-capacity water heater.

        What is the best price for a walk-in tub?

        Low-end walk-tub models typically range from around $2,000 to $5,000  — but keep in mind this usually doesn’t include installation costs.

        » MORE: Best cheap walk-in tubs

        What are the benefits of a walk-in tub?

        The two major benefits of a walk-in tub are safety and therapy. Slips and falls are more common in bathrooms than in any other room, and a walk-in tub can mitigate many of these risks. Being able to submerge your entire body in water and using features like air jets, hydrojets, aromatherapy, chromotherapy and heated seats can also comfort the body.

        What are the disadvantages of a walk-in tub?

        For most homeowners, the biggest drawback of a walk-in tub is the cost. If you can afford the tub — as well as installation, which can be pricey — also keep in mind that these tubs use quite a bit of water (average tubs hold about 50 gallons; walk-in models often hold around 80 gallons). You may see an increase in your utility bill if you opt for features like jets or heated seats, but most utility companies have assistance programs for low-income seniors — check with your utility if your bill becomes exorbitant.

        Another thing to consider: You have to enter and exit a walk-in tub when it’s empty. This is why quick drain and fill features are important — you don’t want to sit too long in a not-quite-full tub.

        What is the best material for walk-in bathtubs?

        In general, acrylic is the best material for a walk-in tub. Acrylic is more durable than fiberglass, but it’s also more expensive.

        Will a walk-in bathtub add value to my home?

        In some cases, a walk-in tub can add value to your home. If your neighborhood is popular among older adults and retirees, for instance, the presence of a walk-in tub could be a real selling point.

        If it’s your only bathtub, though, or if you don’t also have a shower, a walk-in tub could negatively affect your home’s value. Ultimately, the cost-benefit depends on how much you spent on the tub.

        » MORE: Does a walk-in tub add value to your home?

        How much space do you need for a walk-in tub?

        Typically you’ll need an area of at least 30 inches by 60 inches for a walk-in tub.

        Most homes (even many mobile homes) can accommodate a walk-in tub in the existing bathroom space. Before installing a walk-in tub, consider the size of your doorway openings (to get the unit into the house and into the bathroom) and the opening of your current shower or tub.

        Do I have to remodel my bathroom to install a walk-in tub?

        Most bathrooms require at least some remodeling for a walk-in tub installation, but the extent of this can vary greatly. Many of these remodels include widening the space the shower occupies or reconfiguring plumbing and electrical lines, which could add thousands to your total cost.

        If you’re concerned about making too many changes (and the associated costs), address this during your in-home consultation so your rep can work with you on a solution.

        Methodology

        The ConsumerAffairs Research Team used a research-backed, data-driven approach informed by our expert editors to choose the best walk-in tub companies. The team regularly evaluates customer reviews, company information and industry trends to update our top picks.

        To decide our six top picks for buyers with different priorities (like our pick for hydrotherapy), as well as our top overall walk-in tub company, we used a weighted scoring system that took into account both reviews about each company from ConsumerAffairs users and specific company offerings that we researched.

        The weightings for each pick were:

        • Top pick overall
          • Features satisfaction rate: 20%
          • Installation satisfaction rate: 20%
          • Customer service satisfaction rate: 20%
          • Price satisfaction rate: 20%
          • Sales satisfaction rate: 5%
          • Maintenance satisfaction rate: 5%
          • Fill/drain time satisfaction rate: 5%
          • Warranty satisfaction rate: 3%
          • Step-in: 1%
          • Luxury features: 1%
        • Our pick for affordability
          • Features satisfaction rate: 15%
          • Installation satisfaction rate: 15%
          • Customer service satisfaction rate: 6%
          • Price satisfaction rate: 25%
          • Sales satisfaction rate: 6%
          • Maintenance satisfaction rate: 9%
          • Fill/drain time satisfaction rate: 1%
          • Warranty satisfaction rate: 1%
          • Step-in: 1%
          • Luxury features: 1%
          • Discounts: 20%
        • Our pick for hydrotherapy
          • Features satisfaction rate: 25%
          • Installation satisfaction rate: 9%
          • Customer service satisfaction rate: 9%
          • Price satisfaction rate: 6%
          • Sales satisfaction rate: 6%
          • Maintenance satisfaction rate: 6%
          • Fill/drain time satisfaction rate: 6%
          • Warranty satisfaction rate: 6%
          • Step-in: 6%
          • Luxury features: 6%
          • Number of jets: 15%
        • Our pick for quick fill/drain
          • Features satisfaction rate: 9%
          • Installation satisfaction rate: 9%
          • Customer service satisfaction rate: 9%
          • Price satisfaction rate: 3%
          • Sales satisfaction rate: 3%
          • Maintenance satisfaction rate: 3%
          • Fill/drain time satisfaction rate: 50%
          • Warranty satisfaction rate: 1%
          • Step-in: 5%
          • Luxury features: 8%
        • Our pick for added features
          • Features satisfaction rate: 15%
          • Installation satisfaction rate: 5%
          • Customer service satisfaction rate: 3%
          • Price satisfaction rate: 3%
          • Sales satisfaction rate: 3%
          • Maintenance satisfaction rate: 3%
          • Fill/drain time satisfaction rate: 3%
          • Warranty satisfaction rate: 2%
          • Step-in: 6%
          • Luxury features: 50%
          • Number of jets: 7%
        • Our pick for super-low step-in
          • Features satisfaction rate: 18%
          • Installation satisfaction rate: 15%
          • Customer service satisfaction rate: 12%
          • Price satisfaction rate: 6%
          • Sales satisfaction rate: 6%
          • Maintenance satisfaction rate: 6%
          • Fill/drain time satisfaction rate: 3%
          • Warranty satisfaction rate: 3%
          • Step-in: 28%
          • Luxury features: 3%

        The process for scoring each company across all six categories and overall is entirely statistical. To complete it, the team did the following:

        • Conducted sentence-by-sentence sentiment analysis of thousands of reviews on our site from Jan. 1, 2017, to Jan. 1, 2024, to identify the aspects that people care about most in walk-in tub companies. We then decoded the reviews and star ratings to calculate the percentage of reviewers who are “happy” or “satisfied” with each aspect for each company, which we refer to as the “satisfaction rating” for that aspect. For walk-in tubs, these aspects included:
          • Product features
          • Installation
          • Customer service
          • Price
          • Maintenance
          • Fill/drain time
          • Warranty
          • Marketing tactics
        • Carefully selected the most important offerings consumers should consider before choosing a mover and researched these offerings at each company. For walk-in tubs, these features included:
          • Step-in height: The standard step threshold is between 2 and 5 inches. For accessibility purposes, shorter is better, so we gave preference to brands with lower step-ins.
          • Discounts: We outlined how many discounts each company offers and what types (e.g., senior, referral or new-buyer discounts).
          • Luxury features: We gave companies points for features like heated seats and headrests, bidet jets, LED lights, etc.
          • Number of jets: We looked at the maximum number of jets available to determine which brands prioritize therapeutic features.
        • Calculated a normalized score ranging from 0 to 10 for each aspect and offering, The company with the best satisfaction rating or feature value was assigned a score of 10, and other company scores were based on their relation to the maximum satisfaction rating or best feature. For example, Boca, which has the highest installation satisfaction rate (100%), received a score of 10 for this aspect, while Hydro Dimensions, which had a satisfaction rate of 92%, received a score of 9.2.
        • Created a unique percentage weighting system of each aspect and offering for each of our (number) categories to reflect how a buyer with that priority might “weight” their decision. You can review the weightings above. We then added these weighted scores together to get a final score in that category for each company. Not all aspects or features were always factored into every score.

        The company with the highest score in each category’s uniquely weighted formula was given the “Our pick for” designation. In some cases where a single company received the top score across multiple categories, the company with the second-highest score was named the winner.

        Not sure how to choose?

        Get buying tips about Walk-In Bathtubs delivered to your inbox.

          By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

          Thanks for subscribing.

          You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

          Read walk-in tub reviews

          Want your company to be on this guide?

          Yes, continue
          Comparing

          ×